Water damage
Burst pipes, slab leaks, a water heater that let go. We extract, find where it travelled, and dry until the meters read dry.
Read more24/7
Emergency dispatch
45 min
Target response, valley-wide
5.0★
Across 289 reviews
All
Insurance carriers accepted
Real jobs
Drag the handle. This is the same room.
This one went down to the joists — rot under the floor, framing exposed, everything out. Same room after the rebuild: new floor, cabinets, appliances, ready to hand back.
9 days
Start to final walkthrough
Claremont
Second-floor bathroom leak
What we do
One crew for the whole job, start to finish
We handle the emergency work, the cleanup and the rebuild ourselves. Nobody gets handed off to a second contractor halfway through the claim.
The clock
Why the first hours matter
How fast someone gets there decides how much has to be torn out, whether mold shows up, and what the job ends up costing.
First minutes
Water soaks into floors, baseboards, drywall, cabinet bottoms and whatever is sitting on the floor.
2 to 24 hours
Drywall swells, finishes start to fail, and that musty smell means something is already growing.
48 hours on
Mold takes hold, framing warps, and you end up tearing out far more than the room where the leak started.
What we stand behind
Put in writing, before we start
One year on our workmanship
If something we installed or repaired fails because of how we did it, we come back and fix it at no charge. Manufacturer warranties on materials pass through to you.
The price you signed
No change without a signed change order. If we open a wall and find more than anyone expected, you see the revised number and approve it before we keep going.
Dry means the meter says dry
Equipment comes out on readings, not on a schedule that suits us. You get the daily logs, and on mold work an outside lab signs off before we rebuild.
How it works
What happens after you call
01
We stop the source and send a crew
You get a person, not a menu. We talk you through shutting off the water and moving what can still be saved, and a crew heads your way.
02
We find every wet spot
We take readings room by room, use a thermal camera where water is hiding, and photograph everything. That file is what the claim rests on later.
03
We pull the water out and dry it
We extract the water, take out only what cannot be dried, and set air movers and dehumidifiers sized for the space. Readings get logged every day.
04
We clean and sanitize
Antimicrobial treatment and HEPA cleaning. If there was mold, an outside lab clears it before we take the containment down.
05
We rebuild and walk it with you
Once the estimate is approved, the same guys put the finishes back. We walk the punch list together before the final bill.
Insurance claims
We deal with your adjuster so you don’t have to
Most water, mold and fire losses are covered at least in part. What holds claims up is thin paperwork. We send the carrier daily photos, moisture logs and an itemized estimate in Xactimate, which is what their adjusters already use, and we bill them directly for covered work.
We are a licensed contractor, not a public adjuster. We document the damage and price the repairs; the decisions on your claim stay yours.
You get the same photos and moisture logs we send the carrier
Itemized Xactimate estimates, plus supplements when we find hidden damage
We bill the carrier directly; you cover the deductible and anything you choose to upgrade
Emergency work starts before the claim is settled, nothing down
Insurance
We bill your carrier directly
We work with every major carrier and most regional ones. You pay your deductible, we invoice them for the covered work.
State Farm
Allstate
Farmers
USAA
Mercury
Travelers
Liberty Mutual
and others
Carrier names are shown to indicate who we bill. We are not affiliated with or endorsed by these companies.
Reviews
What our customers say
What people say after we have been in their house.
5.0
★★★★★
289 reviews and counting
Google · Yelp · Thumbtack · HomeGuide
★★★★★
“We had a pipe burst in the middle of the night, flooding our downstairs. Ursa Pro was here in 40 minutes. They stopped the water, set up drying fans, and handled the insurance. They literally saved our home.”
Sarah K. · Santa Monica · Google review★★★★★
“Found black mold in our crawlspace during a remodel. The team contained it perfectly with zero cross-contamination. Very professional, transparent pricing, and passed clearance testing on the first try.”
Michael T. · Studio City · Google review★★★★★
“A kitchen fire caused massive smoke damage. Ursa Pro managed everything — cleaning the soot, running air scrubbers, and handling the drywall repair. The house smells perfect again.”
Jessica & David L. · Beverly Hills · Google reviewFAQ
Questions we get asked a lot
How quickly can you respond in the Pomona Valley?
Our dispatch line is staffed 24/7/365. Crews run out of Claremont, minutes from the 210 and the 10, so most of Pomona, La Verne, San Dimas and Upland is a short run — and we tell you a realistic arrival time on the call, not a slogan.
What should I do immediately after water damage occurs?
If it is safe, shut off the main water valve and cut power to the affected rooms. Move documents, electronics and valuables somewhere dry. Do not walk into standing water where there may be an electrical hazard — call dispatch and we will talk you through the rest.
How long does drying and mitigation usually take?
Depending on how far the water travelled and which materials are wet, drying typically runs 3 to 5 days. We use moisture mapping and LGR dehumidifiers, and equipment comes out when the readings say dry — not on a fixed schedule.
Can water damage lead to mold?
Yes. Mold can begin to germinate within 24 to 48 hours of the first exposure. Fast extraction and proper dehumidification are what keep a water loss from turning into a mold job.
Do I need remediation or just mold cleaning?
Surface cleaning removes visible spots but not airborne spores or growth rooted in porous materials like drywall. If the area is large, there is a musty odor, or it has reached the HVAC system, remediation with HEPA containment is the right call.
Is mold remediation covered by insurance?
Often yes, when it results from a sudden, accidental covered event such as a burst pipe or appliance leak. It is usually not covered when it comes from long-term neglect. We document the loss and work with your adjuster on the scope.
Do you remove damaged drywall, flooring and insulation?
Yes. Saturated or contaminated porous materials — drywall, carpet, padding, insulation — are removed and disposed of properly, which is what stops structural decay and further microbial growth.
Can you handle both the restoration and the rebuild?
Yes. As a licensed Class B general contractor we take the property from emergency extraction and demolition through drywall, paint, flooring and final finishes, under one claim and one point of contact.
How do you find moisture behind walls and floors?
Infrared thermal imaging shows the temperature differences water creates, and moisture meters pin down actual dampness inside walls, under floors and in ceilings — so we open only what has to be opened.
Is it safe to stay in the property during remediation?
For localized work, negative air containment keeps spores out of the rest of the home and you can usually stay in unaffected areas. For whole-home or heavy contamination, temporary relocation may be advised — we will tell you straight which one your job is.
Equipment
What we bring to the job
Gear sized to the room, not whatever was left on the truck. Undersized equipment is how a three-day dry-out turns into a two-week mold job.
LGR dehumidifiers
Pull moisture at low grain, where standard units stall
Air movers
Placed by airflow pattern, not spaced by eye
HEPA air scrubbers
Negative air on every containment
Thermal imaging
Finds wet cavities without opening the wall first
Penetrating moisture meters
Readings logged daily, shared with you and the carrier
Service area
Based in Claremont, working across the valley
We are a service-area business: crews dispatch from Claremont, minutes from the 210 and the 10, and come to your property. There is no walk-in office.
Pomona
Claremont
La Verne
San Dimas
Upland
Montclair
Diamond Bar
Walnut
Chino
Chino Hills
Ontario
Glendora
The crew
The people who show up at your door
Same crew from the first night through the final walkthrough. You will not get one company for the drying and a stranger for the rebuild, and you will not be explaining your job again to someone new halfway through.
IICRC certified technicians, marked vehicles, uniformed crews
One contact who knows your job, from the call to the last invoice
Fire, water, mold and storm work handled in house
Tell us what happened
Someone answers day or night. Or just call (213) 817-5704.
Water on the floor right now? Call us before it gets into the drywall.
The inspection is free, emergency work on an insurance claim needs nothing down, and someone picks up the phone at 3am.